Shipping policy
Processing time
All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping time
Once your order has shipped, delivery typically takes 9-13 business days, depending on your location and the shipping method selected at checkout.
Shipping rates
Shipping charges are calculated at checkout based on your order weight, size, and destination. We occasionally offer free shipping promotions — any applicable discount will be automatically applied at checkout.
Order tracking
As soon as your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
International shipping
We currently ship to [insert countries/regions]. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
Delayed or lost packages
If your order hasn't arrived within the estimated delivery window, please contact us at [insert support email] so we can look into it and help resolve the issue.
Incorrect shipping information
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrectly provided address, but we're happy to help if you notice an error shortly after placing your order.